Service organization
Customer service is of the utmost importance to us at Gilbos and we show that before, during and after the sale of our equipment. We will tailor a machine to meet your specific needs at the time of order and can also provide retooling or modifications as your needs change or new technologies are introduced.
A reliable spare parts department ensures a long operational lifetime of your Gilbos machines. …% of the current spare parts are daily delivered from stock on a timely basis ensuring minimal downtime for you the customer. Customer specific spare parts are delivered at top speed, even for machines which are more then 20 years old.
Service organization in USA:
Gilbos of America Inc, located in Dalton Georgia is your partner in the U.S. to meet all of your Sales, Technical and Spare parts needs.
We process all domestic spare parts orders in Dalton and they typically arrive to the customer within 48 hours from Belgium.
This system allows a much broader spare parts inventory therefore meeting the needs of the customer much more effectively. With over 70 combined years of experience Gilbos of America’s staff can meet your unique needs.
Service and spare parts for “Mayer-Coner” / “Elitex-Winder”
Gilbos is the world supplier of spare parts for Elitex or Mayer Coner machines formerly owned by Oerlikon Czech.
We also offer continued technical support where possible to extend the life of your equipment.
